10 Things to Consider When Buying SCICO CARE

30 Jun.,2025

 

8 Questions You Should Pay Attention when Buying Cisco Equipment

As we all know, Cisco is one of the best network hardware manufacturers in the world. To build a smooth and fast network for our companies, we need original new Cisco routers, Cisco switches, Cisco firewalls, and more.

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However, there are some informal sellers in the market providing Cisco equipment with bad quality. To help you buy the real Cisco equipment, I share you some questions you should pay attention when buying Cisco equipment.

  1. Is the Cisco equipment you purchased from Cisco?

The Cisco equipment you buy should have an anti-counterfeiting label, and you can make anti-counterfeiting inquiries through the , SMS, or on the anti-counterfeiting label.

Selling, using, or deliberately buying counterfeit Cisco equipment may lay hidden dangers to your network and your future.

  1. Is the Cisco equipment you purchased refurbished or second-hand?

The device models of Cisco devices are constantly updated. You should pay attention to whether the device models you purchased have been discontinued. If they are discontinued devices, they may be refurbished.

The source of these refurbished equipment is very complicated. There are equipment that has been eliminated from the network upgrade. These equipment have no problems in use, but there may also be faulty equipment after maintenance. The failure points in these equipment may become new hidden troubles for future use.

You must note that Cisco defines all end-user information that does not match the actual end-user equipment as second-hand equipment, even if the equipment has not been opened. The rights and interests of such equipment in terms of warranty and software downloads will be affected. Because Cisco believes that the ownership of services and software cannot be transferred, it needs to be re-purchased at Cisco. If your information is not registered, you are not a legitimate authorized user.

  1. Can the Cisco equipment you buy get the original service that you should enjoy?

When you buy a Cisco device, you have to pay for one year of original factory service. This is a fee that must be paid, but has your agent registered you for this paid service? If you do not register, you may encounter trouble when you need the original service in the future.

  1. Does your agent register your information for the Cisco equipment you purchased?

See Question 3.

  1. Does your agent say that they have Cisco equipment in stock and do not need to order?

Cisco requires agents to register user information when shipping from the general agent. If your user information has not been given to your agent, they will say that it is in stock, and there is no need to place an order. You must be careful. Such stock may be a problematic product in the channel, and its registration information is someone else’s second-hand.

  1. Has the product discontinued?

If your agent produces a product that has been discontinued, such a product is a refurbished product or a product that has been paid but cannot enjoy the original after-sales service.

If you need to know whether your equipment has been discontinued, you can check on Cisco’s official website or contact us (http://www.router-switch.com/).

  1. Whether the GBIC and SFP module you bought is a genuine Cisco product or is it a fake one?

The price of Cisco’s original GBIC and SFP modules is more than $100, while the small manufacturers’ modules are only more than $10. The price difference is very large, so counterfeit products appear. These counterfeit products may have light intensity or light emission at the transmitting end. The wavelength does not meet the standard requirements, the receiver sensitivity does not meet the standard, the service life is too short, and the work is unstable.

  1. You want to buy a genuine IOS or software, but have you got the real genuine product?

Be sure to confirm that the software product or Cisco SmartNet you bought has been registered and authorized, otherwise you may not be able to enjoy free upgrade and download services.

If you have other questions, welcome to leave your comments.

Related topics:

How to Check Your Cisco Wireless Access Points Compliance for Your Country?

How to Check the Serial Number of Cisco Products?

Buyer Guide: Choose Cisco ISR Featured Routers, ISR, ISR, and More

Buyer Guide: 4 Misunderstandings when choosing an Access Point

Pros & Cons of Buying used Cisco Products Vs New Ones - Cxtec

While buying new is certainly an option, purchasing pre-owned apparel can save you some serious money. This doesn’t just apply to designer clothing—it can apply to that expensive networking equipment you have your eye on too.

You’re on the hunt for some new Cisco products… but have a tight budget to keep in mind. What are your options? Let’s take a step back to when the hit song “Thrift Shop” had taken over the radio. Don’t recall? Feel free to look it up—we’ll wait.

In this song, Benjamin Hammond Haggerty, known by his stage name, Macklemore (the name of his made-up superhero), makes thrift shopping sound pretty awesome… and he’s got the right idea.

While buying new is certainly an option, purchasing pre-owned products can save you some serious money. This doesn’t just apply to designer clothing—it can apply to that expensive networking equipment you have your eye on too.

You’ll need more than $20 in your pocket like in the song, but when you’re working with a limited IT budget, buying pre-owned Cisco products may be the best option for you.

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Before you start popping tags, below are a few pros and cons to consider as you jump into the buying process. We want to make sure that you not only save money but also walk away with functional and reliable Cisco products.

Pro: Used Cisco products help you save your cash

While it’s a trusted brand, new Cisco products are not exactly known for their low price. Whether you have a particularly limited IT budget to work with, or you just want to save as much money as possible, getting pre-owned Cisco products is a great solution.

You can save your organization up to 90% off list prices—and still get high-quality technology you can rely on.

“The used-hardware market — commonly referred to as the 'secondary market' — can provide significant savings on hardware expenditures.”

- Gartner, Used-Hardware Resellers Offer Hardware and Support Cost Savings, February , Foundational October [ID G]

Pro: Avoid a complete network upgrade

What if your organization is at that in-between stage where you’re ready for some new equipment, but not ready for a full-on upgrade? Buying used Cisco products can help you hold off on an upgrade until you’ve gotten the most out of your existing network.

If you were to upgrade every three years as OEMs suggest, you’ll undoubtedly be left with Cisco products that haven’t truly reached the end of their useful life. This means you’ll be upgrading when you still have valuable networking gear, and you’ll lower your ROI by turning over that equipment too soon. Buying used technology at your pace saves you money in the long run as you can replace failing machines without doing a full upgrade and maximize the returns on your initial IT investment. That's managing the full life cycle of your Cisco products wisely!

“Replacement of network equipment does not need to follow a timed schedule. Upgrades should follow a consistent policy set by IT and not by the vendor.”

- Gartner, Know When It’s Time to Replace Enterprise Network Equipment, March , Foundational June [ID G]

Pro: Help the environment

Buying pre-owned Cisco products not only allows you to have quality equipment at a fraction of the cost, it also keeps perfectly functional products out of landfills longer. This reduces landfill waste and the direct impact your organization has on the environment.

In an age where the focus on “going green” is stronger than ever, promoting environmentally friendly practices will also help maintain or improve your organization’s reputation with customers.

Pro: Keep your Cisco products on a flexible support plan

You might be thinking, if you buy used Cisco products you won’t have that Smart Net Total Care maintenance support. However, if you’ve done your research prior to buying and purchasing your Cisco products, you know you can find trusted third-party maintenance programs to back the certified pre-owned equipment you buy. It matches the coverage of OEM support and costs you up to 50-60% less than OEM offerings.

A reputable seller should also offer a warranty with their refurbished equipment, so your organization will be covered no matter what. For example, CXtec offers equal2new® refurbished equipment which is performance guaranteed and comes with a true lifetime warranty as a standard business practice.

“TPM contracts will offer customers an average of 60% savings off of OEM support list prices. However, depending on equipment type, location and product density, Gartner has seen that the range of savings with TPM contracts is 50% off OEM list up to 95% off OEM list.”

- Gartner, Competitive Landscape: Partnering With Third-Party Maintenance Providers for Data Center and Network Maintenance Cost Optimization, July [ID G]

Con: Lack of maintenance support and warranty

The only way you wouldn’t have the opportunity to support your Cisco products with a third-party maintenance plan is if you purchased from companies selling used Cisco products that don’t come with any maintenance support or warranty.

If you’re buying a Cisco router from an unknown vendor, there’s a high probability that your gear won’t be covered, and you certainly won’t be receiving additional support. It's safest to buy your Cisco products from a reliable vendor that stands behind the equipment they're selling to you.

Con: Making the switch from the OEM

If your organization worked directly with an OEM partner when you first built your IT network, be prepared for some hassles as you switch over to buying used Cisco products. Think about it—the OEM is about to lose some major business, so of course they’re going to try their best to convince you to abandon your plans of buying used networking equipment.

You’ll get every argument under the sun, from “used equipment won’t match the performance offered by new equipment” to “used Cisco products don’t qualify for maintenance or support.” These claims may be valid if you’re not thorough in your research on the secondary market provider you’re buying from.

You'll probably ever heard some FUD (fear, uncertainty, and doubt) coming your way from the OEM and its partners. Don't be fooled. With a quality vendor, used Cisco products can be even more reliable than new.

Most of the arguments you hear can be debunked by doing some simple research to prove you’re getting your Cisco products from a reputable vendor. Make sure you know your source and ask the right questions about your technology partner to ensure you’re getting the highest quality equipment, at the best value, for your business.

“Network original equipment manufacturers (OEMs) and their channel partners often use aggressive sales tactics, as well as fear, uncertainty and doubt (FUD) to scare enterprises away from using third-party transceiver OEMs that offer lower prices.”

- Gartner, How to Avoid the Biggest Rip-Off in Networking, August [ID G]

Con: Confusing Terminology

Many of the arguments you’ll hear from the OEM apply specifically to “used” products. Here’s where buying used can get a little tricky. You need to pay specific attention to the terminology used. There’s a big difference between equipment that is simply “used” and equipment that is refurbished and deemed “certified pre-owned.”

To clarify, when we talk about the pros of buying “used Cisco products” we’re referring to equipment that has gone through a stringent refurbishing and certification process, meaning it has been cleaned, tested and reset to meet the original manufacturer standards.

How will pre-owned Cisco products make your job easier?

Let’s go back to the thrift shop analogy for a second. If you’re eyeing a pair of used shoes there’s a very good chance that they haven’t been cleaned, and it’s anybody’s guess as to whose feet have been in them. Gross.

Now imagine if these shoes could be refurbished? It would restore them to a like-new condition so you’d never have to worry about any of those things. The same goes for Cisco products. This is a con that can be made into a pro as long as you do your research.

While you may be stuck with that ninety-nine cent leopard mink from the thrift shop, you can have quality Cisco products that can be purchased and supported for a fraction of the price. We’d say that’s a pretty good bargain.

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