10 Questions You Should to Know about Self-Leveling Compound Manufacturer

14 Jul.,2025

 

13 Questions to Ask During a Concrete Leveling Estimate

Here are thirteen questions to help you find the best concrete leveling company for your repair project.

When considering the many options out there for concrete repair, it can seem overwhelming just to choose a method to fix your problematic concrete, let alone a company to work with. 

With competitive price and timely delivery, KDOCEL sincerely hope to be your supplier and partner.

In the midst of all the estimates and consultations you scheduled to find the right fit for your home, it’s normal to feel a little lost.

However, asking the right questions can help guide you to the best solution for your individual needs.

At A-1 Concrete Leveling, we’ve been lifting and repairing concrete for over thirty years, and in this time we’ve gotten to know which questions are best to ask in order to really get to know a concrete leveling company.

That’s why we created this list of 13 questions to help you in your quest for safe, level, and good-looking concrete.

While this is true, it’s important to keep in mind that there aren’t right answers to every question, but rather the “right” answers are those that make you feel most comfortable and confident in working with whichever company you choose.

1. Are you licensed and insured?

Arguably the most important question on this list is about whether or not your potential concrete leveling company is licensed to do the job at hand, and insured if something goes wrong.

The last thing you want is to be stuck paying for not only a faulty leveling job, but for the costly problems that could arise from a lack of insurance.

2. How many leveling jobs do you perform daily? Monthly? Yearly?

Experience matters, as the more someone does something, the more they learn about it. Just because a company has been in business for so long doesn’t mean they have been lifting concrete the entire time.

Asking how many jobs the concrete leveling company performs in a given timeframe can give you a better idea of how much experience they have, and can help you feel more at ease with the company you decide to go with.

3. Can you provide me with an idea of how it will look?

Examples of previous projects by way of before and after photos can only go so far. It’s also great to be able to visualize what your project will look like.

If it’s not already provided in the estimate, asking for a visual of how the completed project will look can help you get realistic expectations of what each company is capable of.

4. What separates you from competitors?

Asking a company what separates them from competitors will help you get a feel for what’s important to them.

Are they focused solely on offering the lowest price around? Do they have a great warranty package? What about their customer service? Do they specialize in concrete leveling, or is it something they do on the side?

Each company will have at least one thing that makes them stand out, and finding out what it is will help you decide if its values align with yours. 

5. Who will manage my repair project?

Having multiple people with their hands in each project can be a nightmare for things being forgotten or overlooked.

A personal approach to project management, where fewer people are involved in the process, can make all the difference.

Be sure to ask about their protocol for managing projects and who will handle your questions or concerns throughout the process.

6. How long will the job take?

The timeline for when you need the leveling job completed is important to keep in mind. Asking potential companies how far out their repair calendar is booked will help you decide who to rule out if you are on a tight schedule.

Some companies may have a much shorter waitlist than others. If that’s the case, make sure to ask why. It’s better to have a leveling repair that’s done right than one that’s done hastily.

7. How experienced are your technicians?

It’s also a good idea to ask about the technicians that will be performing the leveling work. Do they have a lot of experience with concrete leveling? How long have they been working at it?

Concrete leveling is not a skill you can pick up overnight. Getting the perfect amount of material under the slab to raise it back to level, without overdoing it, is an ability that takes time to develop.

It’s okay if the technicians haven’t been raising concrete their entire lives, but it’s definitely better to go with a company that keeps experienced leveling technicians on staff.

8. What products and methods do you use?

In the world of concrete leveling, there are different products and methods that are best for different applications.

Many companies, however, only do foam leveling, which can be a disadvantage depending on the needs of your repair. Stone slurry leveling is an alternative to foam leveling that’s great for most applications. 

Be sure to research the different products available for concrete leveling and question what each company uses, and why they do.

9. How long have you been in business?

Just because one business has been operating longer than another doesn’t necessarily mean it’s inherently better than its competitor. 

However, it’s generally safe to say that the longer someone has been in business, the more experience and knowledge they will have in their craft.

It’s good to know where each potential concrete leveling company stands, as the more someone does something, the more opportunity they have to learn.

10. How does payment work?

It’s good to have all pricing information out in the open upfront so that there are no surprises later. While you will have to wait until the estimate is complete to get a look at the actual numbers, you can ask what’s expected of you as far as the payment timeline is concerned.

Will you have to pay a down payment? Is payment required before or after the repair is complete? Does the company offer payment plans?

The nature of construction is variable, so it can be a little nerve-wracking to pay upfront and wait for the repair, especially if it has to be rescheduled due to weather or if the quality of the completed work is questionable. 

Here at A-1 Concrete Leveling, we don’t accept payment until the job is done, so you can rest assured that your money is safe and sound with you in the meantime.

11. Can I have a copy of your warranty?

Most reputable companies will offer a warranty, but it’s important to ask about the details and necessary qualifications to utilize it. 

Sometimes companies make the qualifications very hard to meet in order to intentionally reduce the number of warranty claims they have to service.

Asking for a copy of the warranty and carefully reading through the details can help you rule out the ones that may make it hard to utilize your warranty if you need it.

12. Do you have public reviews and examples of previous work?

A company with experience and projects under its belt will undoubtedly have reviews and ratings available publicly, either on its website or Google business profile. 

Oftentimes a company will also have a portfolio of before-and-after examples posted to its website.

If you haven’t found these reviews or previous repair examples, be sure to ask where you can find them online during your estimate.

13. Do you have any resources available for me to learn more?

If you want to be as informed as possible about your concrete leveling repair, the company you’re considering may be able to help.

For example, A-1 Concrete Leveling has an entire library, called Concrete Academy, filled with resources about concrete leveling, concrete maintenance, and other concrete topics.

The company may also bring paper materials to your concrete leveling estimate to help you familiarize yourself with their process.

Your Next Steps

As you schedule estimates with various concrete leveling companies, be sure to keep this list of questions close by. 

If you are looking for more details, kindly visit Self-Leveling Compound Manufacturer.

Going into each of your concrete leveling estimates with these 13 questions will help you find the best fit for your concrete, and taking notes based on each company’s answers can help you narrow down the options when you’re ready to make the final decision.

Want to learn more about concrete leveling? Our Concrete Academy is full of additional resources like these:

  • How Long Does Concrete Leveling Last?
  • What to Expect at Your Concrete Leveling Appointment
  • What Levelers Need to Know During an Estimate
  • 4 Questions to Answer Before Your Concrete Leveling Estimate

If you're interested in a free on-site consultation and cost estimate with A-1 Concrete Leveling, click the link below!

Self-Leveling Concrete Tips for Installation

If you’re facing a cracked or uneven floor and want a quick, reliable fix, self-leveling concrete might be the perfect solution. Whether you’re renovating a basement, installing a radiant heating system, or simply updating old floors, this fast-setting, easy-to-pour material can save you time and money—while delivering professional-looking results.

Self-leveling concrete can be a fast, cost-effective solution to the problem whenever you need to repair, smooth, or raise a floor.

What is Self-Leveling Concrete

Self-leveling concrete is a cementitious mixture, much like concrete. But unlike concrete, it flows easier and sets up much faster. The product is mixed with water, pumped or poured into place, and spread evenly with a gauge rake. Once it’s spread out, it continues to flow evenly and levels itself out.

Now that you know what self-leveling concrete is, in the article, we’ll discuss the following:

  • How Long Does Self-Leveling Concrete Take to Harden?
  • 7 Tips on How to Apply Self-Leveling Concrete
  • Where Self-Leveling Concrete Is Used
  • Cost of Self-Leveling Concrete
  • Preparing to Use Self-Leveling Compound
  • Tools
  • Troubleshooting Self-Leveling Concrete
  • Takeaways for a Successful Self-Leveling Pour

How Long Does Self-Leveling Concrete Take to Harden?

Depending on the product, it may be smooth and flat within 1-2 hours. In about 6 hours, it may be completely hardened and ready for use, depending on the flooring material being installed on top. Self-leveling concrete can be used as an underlayment for tile, carpet, or other floor coverings.

Now, let’s clarify some things concerning product names. Instead of “concrete,” you might see products called “self-leveling underlayment” or “concrete leveling compound.” This name means the same thing as “self-leveling concrete.”

They’re generally mixtures of Portland cement, polymer plasticizers, and other ingredients. They have the strength of concrete but flow more easily and are set up quickly.

Self-leveling concrete can be poured as thin as a quarter of an inch, just enough to smooth out small imperfections if that’s all you need. But if the concrete floor has low spots and needs to be smoothed even more, it can be poured as thick as an inch and a half without adding aggregate and 5 inches with the addition of aggregate (though make sure you follow all manufacturer’s guidelines).

Self-leveling concrete works especially well with radiant heating installations because it easily flows around the tubing. The thicker floor-leveling compounds that must be troweled to achieve a proper finish can’t do this.

If you find moisture is a problem in the slab, you need to get a professional to handle the moisture remediation. You can also visit the International Concrete Repair Institute (ICRI) for more information on next steps or to find an expert to help.

7 Tips on How to Apply Self-Leveling Concrete

  1. Read and follow the manufacturer’s instructions to the letter. Don’t skip or skimp on any step. And if any of these tips conflict with the instructions, go with the manufacturer’s process instead.
  2. Buy more products than you need. A difference of a fraction of an inch in thickness can mean several bags of product. You must finish the job in one pour so you can’t return to the store for more.
  3. Have all your tools and supplies ready. Once you pour, you may only have about 10-20 minutes to work.
  4. Keep your leveler product dry – store the bags indoors and up off the ground.
  5. Do not mix products in extremes of heat or cold.
  6. Do not add water to the product while spreading it. The mix ratio is critical.
  7. Clean all tools and buckets immediately when you’re done. If you allow the product to set it will never come off.
  8. Be careful not to pour more product than you need. If you do, quickly and carefully scoop it up into a bucket and remove it.

Where Self-Leveling Concrete Is Used

Let’s say you’re upgrading an old, damaged concrete floor that’s settled or cracked. Or maybe you’re installing a radiant heating system in a floor. Maybe you’re building an addition and must match the floor to the floor in an adjoining room. Maybe you’re finishing a basement where the floor is rough and uneven concrete.

Other concrete toppings applications include warehouse floors, light industrial applications, retail stores, and institutional facilities.

Concrete toppings can also receive pigmented color dyes, stains, saw cuts or mechanical polishing to produce a decorative concrete finished wear surface.

Cost of Self-Leveling Concrete

The cost of self-leveling concrete can vary depending on various factors such as the size of the area to be covered, the thickness required, and the brand of the product. On average, a 50-pound bag of self-leveling concrete flooring costs between $30 to $60, and it typically covers an area of about 20 to 30 square feet at a quarter-inch thickness.

Keep in mind that this is only the cost of the material itself. If you’re hiring a professional for the job, labor costs will also factor in. The labor cost usually depends on the complexity of the job and the contractor’s experience and can range from $3 to $5 per square foot.

When compared to traditional concrete leveling methods, self-leveling concrete often proves to be more cost-effective due to its ease of application and reduced labor cost, although the initial material cost might be higher.

Preparing to Use Self-Leveling Compound

Before installing your new floor, there’s an essential consideration you need to address: moisture in the existing concrete floor. All concrete contains moisture, and if the moisture level is too high, it may cause the leveling compound to degrade over time.

So you need to test the slab to ensure the moisture level is not too high.

This isn’t something you can do just by looking at the slab. No matter how the slab looks, moisture deep in the slab can migrate to the surface over time and cause serious problems.

If the moisture level deep in the slab is too high, you need to take steps to remediate it before you can pour your new concrete floor.

RH testing is the basis for the ASTM F standard. This standard governs the processes of obtaining results using in situ probes in concrete slabs. Despite the complex terminology, this test method is actually straightforward and much faster than you would think.

Once the L6 sensors are installed in the slab and equilibrated after the F requirement of 24 hours, there’s no need to move them from location to location and wait for them to equilibrate again.

Repeat readings can be taken without additional equilibration time. And unlike reusable probes, the L6 sensors never need calibration.

  1. Shop vacuum, broom, and mop
  2. Mixing buckets or barrels, as large as you need (6-gallon minimum)
  3. Mixing drill and mixing head
  4. Gauge rake
  5. Cleats
  6. Kraft paper or plastic sheet
  7. Silicone caulk
  8. Leveling product and primer

Troubleshooting Self-Leveling Concrete

While self-leveling concrete is designed to be easy to use, problems can sometimes occur. Here are a few common issues and their solutions:

Inadequate Leveling

If the compound doesn’t level as expected, it might be due to incorrect mixing or application. Ensure that you follow the manufacturer’s instructions for mixing and applying the product. Using a gauge rake can help to distribute the product evenly.

Cracking or Curling

This can happen if the compound dries too quickly, which might be due to high temperatures or low humidity. Try to control the working environment as much as possible to avoid rapid drying.

Loose or Debonding Layers

This problem may occur if the old concrete smooth surface wasn’t prepared properly before application. Make sure the surface is clean, free of dust or oil, and primed if necessary before applying the self-leveling concrete.

Moisture Issues

As mentioned in the original article, high moisture levels can cause problems. Always check the moisture content of the slab before application and take necessary steps if the moisture level is too high.

Remember, when facing difficulties, it’s always beneficial to reach out to a professional or contact the product manufacturer’s customer service. They can provide you with specific advice and guidance based on your situation.


Free Download – 4 Reasons Why Your Concrete Is Taking Forever to Dry

Takeaways for a Successful Self-Leveling Pour

Whenever you need to repair, level, or raise a floor, self-leveling concrete can be a fast, cost-effective solution.

Self-leveling cement can be used as an underlayment for tile, carpet, or other floor coverings.

For a successful self-leveling concrete installation, follow the seven tips in this article.

To ensure that your finished floor does not suffer from a concrete flooring failure, it’s essential to test the concrete subfloor for high moisture levels according to the ASTM F standard. It’s not that hard to do, and you’ve got a great product from Wagner Meters that can help.

The Rapid RH L6 system is the fastest, easiest, most cost-effective system for RH testing concrete slabs in compliance with ASTM F. It will get you accurate results in a fraction of the time versus other methods, and it’s digital, with convenient wireless communication to your smart device.

Learn more about if your concrete is ready for underlayment.

FAQs

1. Can you just pour self-leveling concrete?

Yes, you can—as long as you properly prepare the surface. Self-leveling concrete requires thorough cleaning, priming, and sealing of any cracks or gaps before pouring. Skipping these steps can lead to poor adhesion and uneven results.

2. When should you not use self-leveling concrete?

You should avoid using self-leveling concrete if:

  • The subfloor has major structural or foundational cracks.
  • The surface has excessive moisture or a leak that isn’t resolved.
  • You need to fill very deep depressions (beyond what the product is rated for).
  • You’re dealing with exterior conditions outside the product’s recommended temperature range or environment (some formulas aren’t rated for freeze-thaw cycles).

3. Can you pour self-leveling concrete over existing concrete?

Yes. In most cases, self-leveling concrete can be poured over existing slabs. However, the old concrete must be:

  • Clean and free of dirt, dust, or oil.
  • Structurally sound (no major cracks or crumbling).
  • Properly primed with a manufacturer-recommended primer to promote bonding.

4. How many square feet does a 50 lb bag of self-leveler cover?

Coverage varies by product, but generally, a 50 lb bag covers about 20–30 square feet at ¼-inch thickness. Always consult the manufacturer’s guidelines for exact coverage, as mixing ratios and desired thickness can affect how far each bag goes.

5. How long does self-leveling concrete take to dry?

Drying times vary by product and environmental conditions. In many cases, the surface is walkable within 2–4 hours, and you can install most floor coverings after 24 hours. Check your specific product’s instructions for exact curing times.

For more information, please visit Self Leveling Compound Basecoat Primer.